Staying Safe on your rides

Your safety comes first...

Verified drivers, an emergency alert button, and live ride tracking are some of the features that we have in place to ensure you a safe travel experience.


STAYING SAFE WHILE RIDING WITH ALAKOWE TAXI

Alakowe Taxi is dedicated to keeping you safe but there are certain things you as a rider can do to ensure your safety.We have come up with a list of tips to help you stay safe while riding with Alakowe Taxi.


Plan ahead. Before you request a ride, think about where you’re headed.


Request your ride inside. Avoid spending unnecessary time outside alone with your phone in your hand. Instead, wait indoors until the app shows your driver has arrived.


Get in the right car. Before you get in the car, check that license plate, driver photo, and driver name all match what’s listed in the app. Alakowe Taxi rides can only be requested through the app, so never get in a car with a driver who claims to be with Alakowe Taxi and offers a ride.


Be a backseat rider. If you’re riding alone, sit in the backseat. This ensures you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space


Buckle up.  The use of seatbelt is the most effective way to save lives and reduce injuries related to car accidents.


Protect your personal information. There’s no need to share or other contact information with your driver.


Follow your intuition. Trust your instincts and use your best judgement when riding with AlakoweTaxi. And if you ever feel you’re in an emergency situation, call AlakoweTaxi support  immediately.


Be kind and respectful. please respect your driver and his or her car.


Give feedback on your trip. Your feedback helps us improve the AlakoweTaxi experience for everyone. Our support team reviews feedback and will follow up with appropriate action on any reports of conduct that violate our guidelines.